Secret Boutique's business hours are Monday-Friday 9-5pm PST. Please allow 1-3 business days for all orders to be processed, fulfilled and sent from our facility to the post office. Once you've received your tracking number, please allow 24-48 hours for the tracking number to start updating.
During any promotional sale, shipping time may take an additional 1-2 business days. Shipments within the U.S. range between 1-5 business days, depending on your location. International Shipments range from 1-4 weeks, depending on location.
We ship all orders via USPS. We are NOT responsible for any lost or stolen packages. Please file a claim with the carrier responsible for delivering your package.