You've got q's and we've got tons and tons of a's!
Have a question about your order? an item? what to name your new puppy? - go ahead and shoot us an email...we promise we're really nice! 💜
Email us at: firstname.lastname@example.org
If you are asking a question regarding a current or past order, please don't forget to include your five digit order number! Thanks, babes!
PLEASE NOTE: Our current Customer Service Operating Days are Monday-Friday
If your email was sent late on Friday or through the weekend, you will receive a response on Monday!
NOT GETTING A RESPONSE?
Emails sent to email@example.com are answered within 1-2 business days. If you have not received a response to your email, it's possible that:
1. Your email inbox is full and your inbox is unable to receive our response to your inquiry. Please make sure to check your inbox before sending any emails to our Customer Service Email.
2. It is also possible that our email was sent to your SPAM Folder - please make sure to check there as well before emailing again.